Handyperson (EXPIRED)
Congleton
Construction
14.75 Hourly
Contract
Currently looking for a Handyperson for 3 months. Must be willing to travel and have a clean driving license
Main responsibilities and accountabilities
- To conduct regular communal inspections where there are schemes of properties to ensure the organisation meets it's legal and corporate responsibilities
- Ensure there are no hazards and obstructions and that relevant notices to tenants and or photographic evidence is collected for FRA system / records to ensure all communal areas are compliant with fire legislation and health & safety requirements.
- Testing of fire panel equipment and emergency lighting
- Identifying, and reporting repairs or environmental issues to the Customer Access Team or other appropriate agencies.
- To record and update inspection records in a timely manner for auditing purposes.
- Carry out water flush to communal water supplies to reduce risk of legionella.
- Close monitoring & management of communal keys & fobs, ensuring keys /fobs are stored securely and spares are ordered / made available as required.
- Assisting with access arrangements for Contractors.
- Sustaining Communities
- Build and manage strong and effective relationships with internal and external customers, colleagues, partners, agencies and support groups to support Customers.
- Utilise CRM system to pick up work tasks and record outcomes.
- Work with the Neighbourhood Housing Team to ensure delivery of neighbourhood / service plans and specific projects.
- To assist with the delivery of new build and re-investment programmes within the neighbourhood.
- To complete any other reasonable tasks requested by the Neighbourhood Housing Team, including collection of meter readings where required. Note: the introduction of Smart Meters will reduce the need for radings.
- A commitment to personal development and maintaining of general knowledge of social housing and the external factors affecting it.
- Work with the internal teams to actively encourage and promote Customer consultation and participation.
- To complete any other reasonable tasks requested by the Neighbourhood Housing Teams.Performance
- To monitor and report on performance of service contracts to internal teams, such as landscaped/grounds maintenance and communal cleaning.
- Report any identified issues relating to planned programmes being completed.
- Finance, budgets and resources
Education
- Educated to GCSE / NVQ level desirable
- ITQ or GCSE or equivalent in IT
- Holds a full driving licence
Experience & knowledge
- Proven experience of delivering excellent customer services.
- Experience of inspecting communal areas desirable.
- Experience of partnership working with internal and external stakeholders.
- Commitment to the promotion of equality and diversity (for both customers and colleagues).
- Proven ability to contribute positively to team responsibilities, performance and outcomes.
- Good knowledge and experience of Microsoft office.
INDT
Apply: If you're interested in this opportunity, then please get in touch today with our Business Manager on (phone number removed) or apply with your CV.
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