Congleton Job of the Week: Customer Service Advisor near Congleton

By Alex Greensmith

15th Mar 2022 | Local News

Need a job near Congleton? Love talking to people?

Our featured Congleton area Job of the Week is a cracking customer service job.

The Customer Service Advisor position pays £20,400 per annum.

It is among the hundreds of Congleton jobs added to the Congleton Nub News Jobs section every month.

Don't forget - you can promote your vacancy for a fee or find your next job on our jobs section.

And every week we write about a featured vacancy on that section, so let's get to it!

This Congleton Job of the Week is being promoted by local recruiters KPI Recruiting.

It is a customer service job just outside of Congleton.

It will be a benefit if you like cars, as the unspecified company deals with them.

The business works in close partnership with several automotive manufacturers and dealerships to strengthen their relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues.

As a customer service advisor, the lucky applicant will be doing front and back-office admin duties.

Responsibilities include;

Undertake and partake in training to better handle enquiries

Provide excellent customer service in line with our departmental standards, procedures and guidelines Can hit and meet team and individual set targets daily

Daily management of extensive workload

To complete daily reporting back to the senior and Supervisors

Deliver guidance on quotations, plan sales and system navigation to clients

Deal with Direct Debit enquiries, printing of customer documents and general upkeep of customer accounts

Carrying out a range of daily tasks to support the customers

Representing the business through administrative tasks via calls, emails & various communication channels.

Provide support to Senior Advisors, Supervisors and Managers as required

Lily James of KPI Recruiting has this to say for the successful candidate:

"This is a fast-paced environment, and they have a strong team spirit, there's a real buzz about the environment, where you will be made to feel part of a family!

"Most of the Managers have begun their careers in the customer service advisor role, so this is a great place to build a career!

"The business is fresh in their thinking, they have innovative ideas and state of the art technology and due to their constant success, they are looking to expand their team and introduce fresh talented, enthusiastic individuals who are as keen, innovative and excited to make a difference."

You can register your interest and learn more about the opportunity via emailing [email protected] or calling Lily on 01270 589943.

There is no closing date. So please apply as soon as possible to avoid disappointment!

Click here to access the Congleton Nub News Jobs section.

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