Tenants across Congleton experiencing damp, mould and unresolved maintenance issues are being encouraged to seek advice about their rights as colder weather returns.

Housing disrepair claims specialist Disrepair Support says it has been helping residents in Congleton and the surrounding areas who are struggling with poor housing conditions, particularly those living in council and housing association properties.

With autumn now underway, the company has reported an increase in enquiries from tenants concerned about damp patches returning, mould spreading across walls and ceilings, and repairs remaining outstanding despite being reported months earlier.

According to Disrepair Support, many of these problems could have been prevented through earlier repairs and maintenance, with delays potentially leaving tenants living in unsuitable conditions for extended periods.

The company, which says it has helped thousands of council and housing association tenants across the UK, supports eligible residents in pursuing necessary repairs and potential compensation claims.

In Congleton, Disrepair Support says it has recently received an increase in enquiries from tenants of Plus Dane Housing Group and Peaks & Plains Housing Trust, with residents reporting concerns about persistent damp, mould and outstanding maintenance issues.

Some tenants have reportedly raised the same problems with their landlords on multiple occasions without seeing the necessary work completed, while others have expressed frustration over delays in addressing repairs.

The company says these situations can be particularly distressing for households with young children or vulnerable family members, especially during the colder months when damp and mould problems can become more severe.

Download our Nub News App!

- It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket

As temperatures fall and rainfall increases, existing issues can worsen, particularly in properties affected by leaking roofs, damaged windows, inadequate ventilation or other unresolved defects.

Landlords have legal responsibilities to maintain their properties and address qualifying repair issues, including serious damp and mould problems. Tenants who have repeatedly reported concerns without receiving an appropriate response may have grounds to pursue a housing disrepair claim.

Could Congleton tenants be entitled to compensation?

Council and housing association tenants in Congleton whose landlords have failed to carry out necessary repairs may be entitled to compensation, depending on their individual circumstances.

Disrepair Support highlights several common problems that could potentially give rise to a claim, including damp and mould in bedrooms, kitchens and bathrooms, leaking roofs, broken boilers, inadequate heating, damaged windows and doors, and plumbing issues.

The company also regularly hears from tenants who say they have reported problems repeatedly, only for repairs to remain outstanding for months.

While every case is different, tenants who have notified their landlord of maintenance issues and have not received an appropriate response may wish to seek advice about their options.

How Disrepair Support can help

Disrepair Support works with council and housing association tenants across Congleton and the surrounding areas to assess potential housing disrepair claims and help residents understand their rights.

The company reviews the condition of a tenant's property, examines the problems previously reported to their landlord and considers whether there may be grounds for a compensation claim.

advertisement

For eligible cases, Disrepair Support offers a no-win, no-fee service, with the process and applicable terms explained before tenants decide whether to proceed.

Residents renting from Plus Dane Housing Group, Peaks & Plains Housing Trust or other social housing providers who are experiencing persistent damp, mould or outstanding repairs are encouraged to contact the company for an initial discussion.

To find out more or arrange a free, no-obligation conversation about a potential housing disrepair claim, visit Disrepair Support.

Disrepair Support is an independent claims management company and is not affiliated with the landlords or housing associations mentioned in this article. Tenants can also raise complaints directly with their landlord free of charge.