We're looking for a proactive and dedicated Housing Officer to manage a patch of general needs tenancies, ensuring sustainable tenancies and safe, thriving communities.Key Responsibilities of a Housing Officer:

• Manage all aspects of tenancy management, including sign-ups, tenancy inspections and ASB.
• Take prompt and appropriate action in cases of medium to high level anti-social behaviour, working closely with residents, police, and partner agencies.
• Conduct regular estate inspections and home visits to maintain high standards and build strong tenant relationships
• Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.

• Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
• Strong knowledge of housing legislation, policies, and good practice.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to manage a busy and varied caseload, with a customer-focused and solution-oriented approach.