Tenancy Sustainment Officer
Annual
ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Congleton and Macclesfield area supporting clients experiencing homelessness, mental health, and substance misuse.Hours: 37.5 Mon to FriContract: TempRate: £13.02p/h This role is full time 37.5 hours a week working to a rota covering early shifts and late shifts. If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you. About the role
- Delivering an outstanding housing services to vulnerable residents
- Working within the organizations aims and objectives to deliver a customer focused service
- Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
- Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient way
- Ensuring supported accommodation is available for use, minimizing void turnaround times If
- Managing all H&S and property standards and working effectively as a team to ensure they are maintained
- Previous experience within a tenancy sustainment role or position within a supported housing environment
- Experience of working with vulnerable or challenging adults
- Excellent verbal and written communication skills with the ability to maintain accurate records.
- Ability to work independently using own initiative.
- The ability to manage incidents and undertake lone working.
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